Terms of Service

Welcome to Neearm. These Terms of Service ("Terms") govern your access to and use of our website, services, and products. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms, including additional policies referenced herein and/or available by hyperlink.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the website or use any services.

1. Overview

Neearn operates this website and provides related services, including product listings, sales, and customer support. Throughout the site, the terms “we”, “us” and “our” refer to Neearn. These Terms apply to all users of the site, including without limitation users who are browsers, customers, merchants, or content contributors.

2. Eligibility

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction or that you are the age of majority and have given us your consent to allow any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction in the use of the Service.

3. Account Registration

To access certain features or place an order, you may be required to register for an account. You agree to:

Provide accurate, current, and complete information
Maintain the security of your account credentials
Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate your account at our discretion, especially if we believe your actions violate our Terms or pose a risk to us or other users.

4. Products and Services

All products are subject to availability, and we reserve the right to limit the quantities of any products or services that we offer. We may discontinue any product at any time without notice.

We strive to ensure that all product descriptions and images are accurate. However, we do not guarantee that the colors, sizes, or specifications will be exactly as seen on your device screen.

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time.

5. Order Acceptance and Cancellation

We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available, inaccuracies in product or pricing information, or suspected fraud.

Once an order is placed, we will send a confirmation email. If your order is canceled after payment has been processed, we will issue a full refund.

6. Shipping & Delivery

Orders are typically processed within 1–3 business days. Delivery times vary depending on location. Delays due to customs, weather, or other unforeseen circumstances are beyond our control.

Customers are responsible for providing accurate shipping information. Neearn is not responsible for orders shipped to incorrect addresses provided by the customer.

For more details, please refer to our Shipping Policy.

7. Returns & Refunds

We accept returns within 14 days of delivery for unused, unworn products in their original packaging. Certain items like earrings (for hygiene reasons) and final-sale products are non-returnable.

Refunds will be issued to the original payment method after inspection. Original shipping fees are non-refundable.

For complete return instructions, refer to our Return Policy.

8. User Conduct

You agree not to use the site:

For any unlawful purpose
To solicit others to perform or participate in unlawful acts
To violate any laws or regulations
To infringe upon our intellectual property rights or the rights of others
To upload or transmit viruses or other malicious code
To collect or track the personal information of others
To spam, phish, or exploit the website in any abusive way

We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

9. Intellectual Property

All content on neearn.com including text, images, graphics, logos, icons, and design elements is the property of Neearn or its content suppliers and is protected by international copyright, trademark, and intellectual property laws.

You may not use, reproduce, or distribute any content from this site without express written permission.

10. Limitation of Liability

To the maximum extent permitted by law, Neearn shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from:

Your use of or inability to use our service
Any delays or disruptions on our site
Errors or inaccuracies in product descriptions
Any bugs, viruses, or harmful components transmitted through the site
Any loss of data, profits, or business opportunities

Our total liability to you for any damages, losses, or causes of action shall not exceed the amount paid by you to us for the product(s) in question.

11. Indemnification

You agree to indemnify, defend, and hold harmless Neearn, its affiliates, partners, officers, directors, agents, and employees from any claim or demand, including reasonable attorneys’ fees, arising from your use of the site, your violation of these Terms, or your infringement of any rights of another.

12. Third-Party Links

Our website may include links to third-party websites. We are not responsible for examining or evaluating their content or accuracy. Accessing third-party links is at your own risk, and we recommend you review their terms and privacy policies before using them.

13. Governing Law

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of People’s Republic of China, without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically. Your continued use of the site following any changes constitutes acceptance of those changes.

15. Contact Information

If you have any questions about these Terms, please contact us:

Company: Hunan Xiangjiang New District Lifengsun Department Store
Contact Person: Ge Chen
Phone: +86 185 5911 0835
Email: neearn2002@outlook.com
Address: Room 201-DS10202, Building 6, Phase 1, Zehui Lianfeng Commercial Center, No. 891 Lianfeng Road, Xueshi Street, Xiangjiang New District, Hunan Province, China
Postal Code: 411199